The Universal Protocol - General

Prioritizing Safety, Dignity, and Rapport

Your Instructor


Jonathan Richardson
Jonathan Richardson

Jonathan Richardson is a Clinical Supervisor and Administrator of the Crisis Response Team with Capital Family Service and has earned his Bachelor and Masters in Criminal Justice. Jonathan is also a Board Certified Behaviour Analyst (BCBA), Certified Crisis Intervention Specialist (CCIS-II), Certified Trauma and Resiliency Practitioner - Clinical (CTRP-C), and a Practical Functional Assessment and Skill-Based Treatment Practitioner.

Jonathan specializes in severe problem behaviours, mental health/behavioural crisis response, and working with individuals with Dual Diagnosis.


Course Curriculum


  First Section
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

This course is closed for enrollment.